What does a spotlight primarily focus on in process records?

A spotlight primarily focuses on records that exceed the specified performance threshold. This is because the spotlight feature is designed to identify process records that are performing above a certain benchmark, indicating areas that may require attention or optimization. By highlighting these outliers or exceptional cases, it enables stakeholders to analyze and address potential issues related to performance, efficiency, or compliance.

This function is crucial for organizations that aim to enhance their operational processes, as it helps them to focus resources and efforts on the areas that have the most significant impact on overall performance and results. By concentrating on high-performing records, teams can replicate successful strategies or investigate the factors contributing to these outcomes, further driving improvement and success in their operations.